ISO 9000

Assalamua’laikum w.b.t.,

Today my group can give information about ISO 9000 to you all.

       Firstly we explain what is ISO 9000. That is a set of quality standard develop by the international organization for standardization (ISO). The focus of the standard is to establish quality management, procedures, through leadership, detail documentation, work institution and relevel keeping. ISO 9001 is a set of standards that document the implementation of a quality program.

       The ISO is about the quality products. The quality is something every company strives for and is often time very difficult to achieve. ISO 9000 is a quality management standard that presents guidelines intended to increase business efficiency and customer satisfaction. The goal of ISO 9000 is to embed a quality management system within an organization, increasing productivity, reducing unnecessary costs and ensuring quality of processes and products.

        There are 3 main types of audits.

1.      Organization can get feedback quickly from those who know the company best.

2.      Allow for a consumer to evaluate the performance on an organization.

3.      Many companies choose to become certified with ISO 9000.

        The importance of ISO 9000 is the importance of quality. An organization can identify the root of the problem and therefore find a solution. By improving efficiency, profit can be maximized. The company not only do businesses recognize the importance of the ISO 9000, but also the customer realizes the importance of quality. And because the consumer is most importance to a company, ISO 9000 makes the customer its focus.

8 type of ISO 9000 principles. That is:

1.      A customer focus.

2.      Good leadership.

3.      Involvement of people.

4.      Process approach to quality management.

5.      Management system approach.

6.      Continual improvement.

7.      Factual approach to decision making.

8.      Supplier relationship.

The primary requirements for ISO 9001 include:

·         Establishing a set of produres that cover all key processes in the business.

·         Monitoring processes to ensure they are effective.

·         Keeping adequate records.

·         Checking output for defects, with appropriate and corrective action where necessary.

·         Regularly reviewing individual processes and the quality system itself for effectiveness.

·         Facilitating continual improvement.

        ISO 9000 is a standard created to make the attainment of quality, consistent products easier by providing specific steps for development of an organization’s quality management system. This quality management system is meant to monitor the progress of a product or service as it goes through each stage of production, from development to testing to assembly to customer feedback.

          ISO 9000 is seen in every sector of the business world and its success is a testament to its worth. With a focus on customer satisfaction, products and services improve under ISO 9000 quality management system. And the last, ISO 9000 is a good foundation for small businesses that want to expand their market because this may create business opportunities that were not available before an objectively verified quality management system was in place.

Thank you :)